Responsible Gaming
Gaming Should Be Entertainment
At Vegas Stars Casino, we believe that online gaming should be an enjoyable form of entertainment. Gambling should never be viewed as a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
Vegas Stars Casino is available only to individuals who are 18 years of age or older in New Zealand. We are committed to preventing underage gambling and verifying the age of all our players. If you are under 18, please do not register or attempt to play.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate problem gambling:
- Chasing losses by gambling with more money to recover what you've lost
- Hiding your gambling activities or lying about how much you gamble
- Gambling with money intended for essential expenses (rent, bills, food)
- Spending more time or money gambling than you intended
- Neglecting family, work, or other important responsibilities due to gambling
- Feeling anxious or irritable when you cannot gamble
- Using gambling as a way to escape problems or negative emotions
- Borrowing money to gamble or pay off gambling debts
- Unsuccessful attempts to cut back or stop gambling
- Friends or family expressing concern about your gambling habits
If you recognise any of these signs in your own behaviour, we encourage you to seek help immediately.
Self-Help Tools & Responsible Gaming Features
Vegas Stars Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a specified time period
- Reality Checks: Receive periodic reminders during your gaming session showing how long you have been playing and how much you have wagered
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to Vegas Stars Casino for a period of your choosing
To access these tools or for more information about our responsible gaming features, please contact our customer support team or visit your account settings.
Support Organisations & Resources
If you are struggling with problem gambling, professional help is available. The following organisations provide free, confidential support:
New Zealand
- Problem Gambling Foundation (Aotearoa) – Free helpline and support services for New Zealanders affected by problem gambling
- Gambling Helpline NZ: 0800 654 655 (free phone line, 24/7)
International Resources
- GamCare (United Kingdom) – www.gamcare.org.uk – Support, counselling, and information for problem gamblers
- GamStop (United Kingdom) – www.gamstop.co.uk – Multi-operator self-exclusion scheme
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au – Counselling and support services
- Responsible Gambling Council (Canada) – www.responsiblegambling.org – Research, education, and support
- National Council on Problem Gambling (United States) – www.ncpgambling.org – Helpline: 1-800-522-4700
Need Help?
If you or someone you know is struggling with problem gambling, please reach out for support. There is no shame in seeking help, and professional services are available to assist you. Contact the helplines listed above or speak with a counsellor who specialises in gambling-related issues.
Your wellbeing is our priority. Please gamble responsibly.